Can I upgrade from an Xbox One S to an Xbox One X? For more information on this Nevada law contact Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 East Washington Avenue, Suite 3900, Las Vegas, NV 89101; telephone number: 702-486-3132; email: [email protected]; Apple iPhone Upgrade and iPhone Payments Customers Only: The information practices we have described here comply with federal law. What happens when I limit sharing for an account I hold jointly with someone else? We also have representatives on hand to assist your needs. Can someone else check my upgrade payment status or use my upgrade option? If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. I'm a bot, if you want to send feedback, please comment below or send a PM. If you’ve already made payments on your Citizens One Line of Credit for Xbox All Access, you’ll receive a check for the amount that has been paid. Continue to make monthly payments on your original Xbox All Access purchase until your minimum payment requirement for upgrade is met. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. The section headings of the Agreement are a table of contents and not contract terms. Any amount past due must be paid immediately. We understand that you may not have been able to successfully complete your Xbox Series X|S pre-order. **Topics related to all versions of the Xbox video game consoles, games, online services, controllers, etc. What do I do now? A Citizens One Line of Credit lets approved customers buy a console with Xbox All Access for a low monthly price and no upfront cost.^ This Line of Credit offers you a fixed interest rate of 0% APR for 24 months.^ You will receive a statement each month, and Citizens One recommends setting up automatic payments in order to ensure that your bill is paid on time. I must contact Citizens at 1-800-950-1387 in order to do any of the following: (i) withdraw my consent to future electronic disclosures and communications (ii) request a free paper copy of any electronic disclosures/communications or (iii) to update my e-mail address. We may then report you as delinquent if you do not pay the amount we think you owe.
RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED AMOUNTS PAID BY THE DEBTOR HEREUNDER. You may request to be placed on our internal Do Not Call list by calling, 877-229-6430. Xbox All Access customers: We’re excited to offer you even more flexibility when it comes to your upgrade option. How does Citizens collect my personal information? This Agreement is the final expression of the Agreement between the parties, and it may not be contradicted by evidence of an alleged oral agreement. I understand my trade-in kit will be sent to the address of record from my original retail purchase. To retain a copy of these electronic communications, you will need to be able to either download electronic copies to your computer or an attached storage device (such as a disk or USB storage device), or print copies on a printer attached to your computer. This is an unsecured line of credit. If you have not received your trade-in kit, please call the toll-free number at the bottom of the Citizens One homepage at www.service.citizensone.com. You may prepay the unpaid balance at any time without penalty and may be entitled to receive a refund of unearned charges in accordance with law. This information can include: •Account Transactions and account balances, •Credit Scores and checking account information, Reasons we can share your personal information, such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus, to offer our products and services to you, For joint marketing with other financial companies, For our affiliates’ everyday business purposes –, information about your transactions and experiences. For Vermont and California Residents Only: The information practices we have described above comply with federal law. Do not sign this paper before you read it. See product terms at Xbox.com/XboxAllAccessTerms. If you are an Apple iPhone Upgrade or iPhone Payments Program customer, we will automatically limit, INITIAL APPLICATION, CREDIT AUTHORIZATION, AND DATA-SHARING CONSENT. You are entitled to a copy of this paper. I agree that the Disclosures and communications I have with Citizens about the Citizens One Line of Credit, including this disclosure and Citizens’ privacy notice, will be provided electronically. Unsecured Line of Credit. (Microsoft Limited Hardware Warranty: https://support.microsoft.com/warranty). Taxes may apply. Federal law also requires us to tell you how we collect, share, and protect your personal information. I checked my upgrade payment status and saw that I have not yet met the minimum payment requirements. Companies not related by common ownership or control. State laws and individual companies may give you additional rights to limit sharing.

There is no upgrade fee for customers upgrading from an Xbox One S or Xbox One X to the Xbox Series X or Xbox Series S. Customers upgrading from an Xbox One S All-Digital Edition console will be charged a $20 upgrade fee included on their first Xbox Series X or Xbox Series S monthly statement from Citizens One. I agree to receive all terms and conditions related to, and evidencing, my line of credit, and any related federal or state disclosures, including my monthly statements, electronically (together “Disclosures”). MISSOURI RESIDENTS: Oral Agreements or commitments to line of credit money, extend credit or to forbear from enforcing repayment on a debt including promises to extend or renew such debt are not enforceable. To make your upgrade purchase, you will need to meet the following criteria: You must have an existing Citizens One Line of Credit for Xbox All Access in your name.

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