imported I have opened ports on the firewall according to their troubleshooting article - UDP 59866-59868, TCP 433. Still experiencing this issue on a Mac and Windows laptops. I disabled the windows firewall on two of the three and still no connections or visibility. Computer 1 uses unifying rx and Computer 2 uses BT. In any case, I'd prefer to just enter the hostname or ip for the "other" computer so there wasn't any guessing going on. How do you use them as the usual f3 etc? Both laptops are running the latest updates in terms of OS and Logitech Flow drivers. Thanks so much saved me from buying another keyboard! Both of my pc's show the white mouse icon in the system tray too. Update the firmware for your device if available. If possible, don't use a USB hub or other similar device. They are meant to be used between multiple devices one you only have one keyboard, like 2 PCs and a phone.Use the combination fn key and F3 etc.Also, there is an option if you download the logitech software to disable this issue and use them as per normal F3 etc. So if the direct plug way is not working, and if you have a USB HUB device, connecting the USB receiver to the HUB device will be another test choice. I do fine until the tablet goes to sleep; on wakeup, they have lost each other again. Try to have the driver reloaded and see if the problem resolves. faq webproduct=43acd322-eb42-11ea-aa5e-612a1f882880 Thank you very much. Obviously I am not going to be running without a firewall when connected to my IP. Saved my buying. after turn off the firewall, it can connect. I upgraded from a regular Master MX mouse just to have the FLOW function. Windows only — check if there are any Windows … thank you so much! I am able to use Flow as advertised...update to 6.62.210 on all computers and you should be good to go. Windows only — Disable USB Selective Suspend: Try testing the device on a different computer. I upgraded from a regular Master MX mouse just to have the FLOW function. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. webcontentid=f11dad18-3859-11ea-972c-dfbabd97505b Hopefully this fixes the issues most of us were having. webcontent=productfaq I also have the same problem. I had the same issues above, now it works. But some people like to use the USB HUB. Keep other electrical wireless devices away from the USB receiver to avoid interference. I can't get pat the initial setup between multiple computers...Mouse paired to two computers, but the FLOW software can't find the other computer. PC version 6.72.344, mac version 6.72.227. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. webproduct=1802bbe1-ce3d-11e9-b4d2-bd0eaafeed59 Unpair/repair or disconnect/reconnect hardware: If you have a Unifying receiver, identified by this logo, If your receiver is non-Unifying, it cannot be unpaired. When I try to enable Logitech Flow on computer 2 the icon in the system tray only has two options available: Turn Flow Off, and Open Preferences. Hi, In my case the LED light keps flashing on 1 (F1) and I've tried esc + F1, esc + F2, esc + F3.....this doesnt resolve my issue and the keyboard is stuck on 1(f1)...any tips will be appreciated. turn off your windows firewall and try again. in my situation, at first my pc can find my laptop, it shows my laptop's name and "can't connect". My only other complaint with the software is that it assumes that each computer is directly under/over the other, you can't offset one to the left or right when on top or below. Use the link below to get more information and troubleshooting: http://support.logitech.com/en_us/article/logitechflow-help. The Logitech Flow icon in the system tray reports three options: Turn Flow Off, Open Preferences and Computer2 is unreachable. Perhaps either option could be supported and the user could choose hunting versus manual configuration. To resolve this, I'm trying out having my taskbar at the top of my screen on the computer that's on top. I have an HP laptop and a Lenovo laptop. Doesn't even seem like Logitech is reading this. In some cases the receiver signal gets blocked by the computer case, causing a delay. I have a brand new MX Master 2S and a K850 keyboard. I am having the same problem. We're sorry to hear that you are encountering a problem with Logitech Flow, let me help you. Extremely annoying! Move the device closer to the USB receiver. Both of which show as the latest version. 2) In Device Manager, expand category “Keyboards”. I don't know what else to check, but I've rebooted and reinstalled Logitech Options and clicking Retry isn't doing anything. my f2 button is still flashing after the above solutions. Hasn't helped yet, but I did call this number and file a support ticket, maybe we all should: 1-646-454-3200. Right-click on Logitech keyboard device name and select Uninstall on the context menu. Want to ask other users with the same product a question? I was about to throw my keyboard across my office...Thank you so much for posting your instructions !! And I have looked a the support pages and all if find is the same link to what everyone has already tried. omg! This was so frustrating! * + /USER/Library/Logs/xlog_logitech (Mac), but I do not see any verbose activity logs or settings that could help troubleshoot this issue.

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