During this period there has also been a couple of OS updates. Interesting…nor sure what could be causing that…. Gamers need a fast and quick mouse, and they were not only complaining about delays in comparison to Windows, but suggesting a conspiracy theory—that Apple was tilting IO in favor of its own high-profit-margin devices. However, after a few days, the connectivity issues would resurface. Hm, maybe I could try using an external USB Bluetooth dongle…. Finally tried disabling the handoff. Also did the ‘Factory reset all connected Apple devices’. If it isn’t, click the Launchpad icon in the Dock and navigate to System Preferences > Bluetooth. Some readers have also suggested that switching from internal Bluetooth to an external (USB) Bluetooth dongle* may help. My old iMac worked fine but this new one is constantly having trouble. This is a really irritating bug. I also changed my power board at this time to properly accommodate all the drives, etc so that plugs didn’t get in each others way. I am glad to know that you tied down Apple “senior advisors” for “endless hours.” That gives Apple all the more reason to fix this long-troublesome issue. This is driving me nuts for a few months – both magic mouse and trackpad. I guess I have it for over a year now. On that note, for a wireless keyboard, you should check if it needs to be charged or its battery needs to be replaced. I thought I would have to reboot but no, it all came back. That erratic mouse data has to come from somewhere. So I’d suggest you add this as another possible fix. I believe this is a hardware issue, and that the USB or Thunderbolt ports on the logic board are going out, and causing Bluetooth issues. Join 350,000 subscribers and get a daily digest of news, geek trivia, and our feature articles. BluetoothUIServer.app tried pram reset and system worked with apple keyboard for about two weeks. You will not force us to by all new computers, instead you are making us hate a company hate ere once loved and were once loyal to. The Debug resetting of the BT module seems to have saved me soooo much annoyance. For my situation it was Little Snitch which detached the bluetooth module (not accessible). If it is not, open System Preferences > Bluetooth and make sure you have checked “Show Bluetooth in menu bar” at the bottom of the dialog. Driving me crazy. I had this same erratic behavior with a USB mouse before I switched to that Bluetooth one, including the mouse losing USB power. Disabling handoff worked out all the bluetooth issues with my magic mouse/keyboard. I can confirm now that the issue is now present in High Sierra too. @ Mike Perry, fyi, turning off Allow Handoff doesn’t improve anything at all for me. I’ve struggled for over six months with connecting my Macbook Pro to Harman Kardon’s Studio 4 speaker. It has bright backlit keys for typing in a dark room. It would move jerky. I eliminated it utilizing their extraordinary deinstallation application, and my iMac 2017 works easily from that point forward. I tried T-Mobile and AT&T before going to Verizon. 7. I’ll post again if the symptoms reappear. Once it boots back up the Bluetooth will work for a while. I’ve been having the same issues with the same hardware configuration. Some worked for a while but the problem always recurred. anyway I switched back the files one at a time and rebooting in between and checking it each time. Before you head to the Apple Store or start thinking about replacements, follow some of these more common troubleshooting steps first. Mid 2010 MacBook … Erratic trackpad after High Sierra installation … Noticed that the trackpad worked ok if the internet wifi was turned off … Changed internet wifi channel from 5G WiFi to 2.4G and trackpad seems to be working ok for now. I tried the usual Apple troubleshooting steps, including flipping Bluetooth on and off, restarting the computer, un-pairing and re-pairing the mouse and re-setting the SMC and PRAM. This was never a problem in any browser or other software (Excel, Word, Music, Spotify, Photoshop)…only in Apple Mail. For my magic keyboard, I pretty much tried everything, disabling ‘handoff’, resetting bluetooth module, deleting android keyboard, but it seems that connecting my phone and my macbook pro to the 5G option of my router fixed the issue. Running V10.12.6 on my iMac Retina 5K late 2014 build. Worth checking if anybody has USB 3.0 drives. This was a perfect opportunity to pinpoint the Magic Mouse and/or its preferences as being the root of the issue, except the Logitech mice both had the same problem of randomly losing the connection. Unfortunately substituting a non apple kbd won’t work if you want a Japanese keyboard. I’ve had this issue for a year, and have cured it! :(. Again, HD worked flawlessly for 4 yr and failed exactly on OS update! had the same problem and it has now been working for over two weeks all ok. But the trackpad is only two feet away from the computer.

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